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TERMS OF USE
Posted as of 01 Jan, 2024
Last updated as of 22 Dec, 2023
v 1.1
This legal agreement is an electronic record in terms of the Indian Information Technology Act,
2000 and rules there under as applicable and the amended provisions about electronic records in
various statutes as amended by the Indian Information Technology Act, 2000. This electronic record
is generated by a computer system and does not require any physical or digital signatures.
This legal document is published in accordance with the provisions of Rule 3 (1) of the Indian
Information Technology (Intermediaries guidelines) Rules, 2011 and Rule 4 of the Information
Technology (Reasonable security practices and procedures and sensitive personal data or
information) Rules, 2011 of Information Technology Act, 2000 amended through Information
Technology Amendment Act, 2008 that require publishing the Terms of Use and practices for access
and usage of any functional Application.
This Application is created and operated by M/s Chargever Solutions LLP, (hereinafter referred to as
“We”, “Our”, and “Us”) having its registered address at A4 Swapna Saakar, Palm-View Compound,
Vasna Road, Vadodara, Gujarat, 390015, India” and operating under the brand name REVIVEPOINT
(“Brand name”). We intend to ensure your steady commitment to the usage of this Application and the
services provided by us through our Application “REVive Charge” (“Application”)
i. For the purpose of these Terms of Use (“Terms of Use”), wherever the context so requires,
“We”, “Our”, and “Us” shall mean and refer to the Application.
ii. “Customer” shall mean and refer to natural and legal individuals or firms who are registered
on the Application, searching of electric charging stations and other allied services.
iii. “Host” shall mean and refer to natural and legal individuals or firms who are registered on the
Application, for the operation of the charging stations.
iv. “You”, Your”, Yourself”, “User” shall mean and refer to Customer and Host, unless repugnant
to the context of this Agreement.
v. “Third Parties” refer to any application, platform or individual apart from the Users and the
creators of this Application.
GENERAL TERMS
i. The headings of each section in these Terms of Use are only for the purpose of organizing the
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various provisions under these Terms of Use in an orderly manner and shall be used by you to
interpret the provisions contained herein in a manner as may apply to you. Further, it is specifically
agreed by you that the headings shall have legal or contractual value on your usage of the
Application.
ii. The use of this Application is solely governed by these Terms of Use, Privacy Policy that may be
uploaded on the Application and any modifications or amendments made thereto by us from time
to time, at our sole discretion. If you as a user continue to access and use this Application, you
are agreeing to comply with and be bound by the following Terms of Use and Privacy Policy.
iii. You expressly agree and acknowledge that these Terms of Use and Privacy Policy are co-
terminus in nature and that expiry/termination of either one will lead to the termination of the other.
iv. You unequivocally agree that these Terms of Use and the Privacy Policy constitute a legally
binding agreement between us, and that you shall be subject to the rules, guidelines, policies,
terms, and conditions applicable to your use of the Application, and that the same shall be deemed
to be incorporated into these Terms of Use and shall be treated as part and parcel of the same.
You acknowledge and agree that no signature or express act is required to make these Terms of
Use and the Privacy Policy binding on you and that your act of visiting any part of the Application
constitutes your full and final acceptance of these Terms of Use and the Privacy Policy.
v. We reserve the sole and exclusive right to amend or modify these Terms of Use without any prior
permission or intimation to you, and you expressly agree that any such amendments or
modifications shall come into effect immediately. If you do not adhere to the changes, You must
stop using the Application at once. Your continued use of the Application will signify your
acceptance of the changed terms.
REGISTRATION
Registration on the Platform is mandatory for Users of the Applications.
The Customer have to mandatorily provide their Phone Number and Vehicle Registration Number
(Number plate photograph attached) for creating an account. The Customers may also be required to
provide the following information at the time of registration :
i. Name
ii. Profile Picture
iii. Date of Birth
iv. Phone Number
v. Email ID
vi. City
vii. Address.
viii. Vehicle Registration number.
ix. Chassis Number/ VIN.
The Host have to provide at least the following information at the time of registration :
i. Name
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ii. Charger installation information
iii. Payments
iv. Profile Picture
v. Date of Birth
vi. Phone Number
vii. Email ID
viii. City
ix. Address
x. Bank details to remit the commissions.
Users may not be able to link their Google, Facebook, Apple or other social media accounts.
APPLICATION OVERVIEW
The Application is the single interface to interact with our Customers - those who seek Electric Vehicle
(EV) charging services and Hosts - those who hold Franchisee from us to offer EV charging services.
PAYMENT METHODS
For availing services on the Application, you shall be required to make payment (a) after consuming
the service(s), or, (b) beforehand, for both of which you may be redirected to a third-party payment
gateway, that we may have an agreement with. For paying beforehand, the feature of PowerBank
shall be used. You shall be depositing from time-to-time prepaid amounts towards your PowerBank
balance, and the price associated with your charging session will be deducted from such balance. You
authorize Us to, from time-to-time, deduct amounts payable towards the session price from your
PowerBank balance. For a charging session to be successfully Started, your PowerBank balance must
be at least INR 100 as informed and updated through the REVive Charge App, from time-to-time. You
shall ensure that the registered payment mechanism, as applicable, is valid and that it has sufficient
balance. In case payment cannot be processed and the balance in your account cannot be deducted,
We reserve the right to disable/close your PowerBank account. We further have the right to require
payment directly from you in case of any negative PowerBank balance. Any money deposited in the
PowerBank will be non-refundable, non-transferrable and may only be used to pay for the services
availed through REVive Charge.
The payment gateway may additionally seek information from you to process the payment for your
purchase and additionally may charge you the payment gateway charges that may be applicable. The
payment gateway consists of UPI and other options. You shall be governed under the concerned
payment gateway’s Terms and Conditions and other Policies for the purpose of all payment-related
aspects.
ELIGIBILITY
A. You represent and warrant that you are competent and eligible to enter into legally binding
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agreements and of age and that you have the requisite authority to bind themselves to these
Terms of Use following the Law. However, if you are a minor using this Application, you may do
so with the consent of your legal guardian. All Acts of minor shall be deemed to be considered as
the acts undertaken under the supervision of their legal guardian.
B. You further represent that you will comply with these Terms of Use and all applicable local, state,
national and international laws, rules and regulations.
C. You shall not use the Application if you are not competent to contract or are disqualified from doing
so by any other applicable law, rule or regulation currently in force.
CONTENT
All text, graphics, User interfaces, visual interfaces, photographs, trademarks, logos, brand names,
descriptions, sounds, music and artwork (collectively, ‘Content’), is generated/provided or based on
information provided by the users or third parties and We have no control and make no guarantees
regarding the quality, the accuracy, integrity or genuineness of such content or such other information
provided on the Application.
All the Content displayed on the Application is subject to copyright and shall not be reused by You (or
a third party) without the prior written consent from Us and the copyright owner.
You are solely responsible for the integrity, authenticity, quality and genuineness of the content
provided on the Application and whilst feedback and comments by You can be made via the
Application, we bear no liability whatsoever for any feedback or comments made by the other Users
or made in respect of any of the content on the Application. Further, the Application reserves its right
to suspend the account of any User for an indefinite period to be decided at the discretion of the
Application or to terminate the account of any User who is found to have created or shared or submitted
any content or part thereof that is found to be untrue/inaccurate/misleading or offensive/vulgar. You
shall be solely responsible for making good any financial or legal losses incurred through the
creation/sharing/submission of Content or part thereof that is deemed to be
untrue/inaccurate/misleading.
You have a personal, non-exclusive, non-transferable, revocable, limited privilege to access the
content on the Application. You shall not copy, adapt, and modify any content without written
permission from Us.
INDEMNITY
You agree to indemnify, defend and hold harmless the Us, and our respective directors, officers,
employees and agents (collectively, "Parties"), from and against any losses, liabilities, claims,
damages, demands, costs and expenses (including legal fees and disbursements in connection
therewith and interest chargeable thereon) asserted against or incurred by Us that arise out of, result
from, or maybe payable by, any breach or non-performance of any representation, warranty, covenant
or agreement made or obligation to be performed according to these Terms of Use. Further, You
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agrees to hold the Us harmless against any claims made by any third party due to, or arising out of, or
in connection with:
a. Your use of the Application,
b. Your violation of these Terms of Use;
c. Your violation of any rights of another;
d. Your alleged improper conduct according to these Terms of use;
e. Your conduct in connection with the Application;
You agree to fully cooperate in indemnifying Us at your expense. You also agree not to settle with any
party without consent from Us.
In no event shall we be liable to compensate You or any third party for any special, incidental, indirect,
consequential or punitive damages whatsoever, including those resulting from loss of use, data or
profits, whether or not foreseeable, and whether or not You had been advised of the possibility of such
damages, or based on any theory of liability, including breach of contract or warranty, negligence or
other tortuous action, or any other claim arising out of or in connection with the Your use of or access
to the Application and/or the Services or materials contained therein.
LIMITATION OF LIABILITY
a. We are not responsible for any consequences arising out of the following events:
i. If the Application is inoperative/non-responsive due to any connectivity errors associated with
the internet connection such as but not limited to slow connectivity, no connectivity, server
failure;
ii. If you have fed incorrect information or data or for any deletion of data;
iii. If there is an undue delay or inability to communicate through email;
iv. If there is any deficiency or defect in the Services managed by Us;
v. If there is a failure in the functioning of any other service provided by Us.
b. The Application accepts no liability for any errors or omissions, on behalf of itself, or for any
damage caused to You, Your belongings, or any third party, resulting from the use or misuse of
the Application or any service availed of Us through the Application. The service and any Content
or material displayed on the service is provided without any guarantees, conditions or warranties
as to its accuracy, suitability, completeness or reliability. We will not be liable to you for the
unavailability or failure of the Application.
c. You are to comply with all laws applicable to you or your activities, and with all Policies, which are
hereby incorporated into this Terms of Use by reference.
d. The Application expressly excludes any liability for any loss or damage that was not reasonably
foreseeable by the Application and which is incurred by you in connection with the Application,
including loss of profits; and any loss or damage incurred by you as a result of your breach of
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these Terms of Use.
e. To the fullest extent permitted by law, We shall not be liable to You or any other party for any loss
or damage, regardless of the form of action or basis of any claim. You acknowledge and agree
that your sole and exclusive remedy for any dispute with us is to terminate your use of the
Application.
TERM
a. These Terms of Use shall continue to form a valid and binding contract between us and shall
continue to be in full force and effect until you continue to access and use the Applications.
b. You may terminate your use of the Application at any time.
c. We may terminate these Terms of Use and close your account at any time without notice and/or
suspend or terminate Your access to the Application at any time and for any reason, if any
discrepancy or legal issue arises.
d. Such suspension or termination shall not limit our right to take any other action against you that
we consider appropriate.
e. It is also hereby declared that we may discontinue the Services and Applications without any prior
notice.
TERMINATION
a. We reserve the right, in its sole discretion, to unilaterally terminate Your access to the Application,
or any portion thereof, at any time, without notice or cause.
b. We also reserve the universal right to deny access to You, to any/all features on its Application
without any prior notice/explanation to protect the interests of the Application and/or other Users to
the Application.
c. We reserve the right to limit, deny or create different access to the Application and its features
concerning different Users, or to change any of the features or introduce new features without prior
notice.
d. You shall continue to be bound by these Terms of use, and it is expressly agreed to by You that
You shall not have the right to terminate these Terms of Use till the expiry of the same.
COMMUNICATION
By using this Application and providing Your identity and contact information to Us through the
Application, You agree and consent to receive calls, e-mails or SMS from Us and/or any of its
representatives at any time.
You can report to urm@chargever.in if you find any discrepancy with regard to Application or
content-related information and we will take necessary action after an investigation. The response
with resolution (if any issues found) shall be dependent on the time is taken for investigation.
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You expressly agree that notwithstanding anything contained herein above, it may be contacted by Us
relating to any services availed by You on the Application or anything pursuant thereto and You agree
to indemnify Us from any harassment claims. It is expressly agreed to by Us that any information
shared by Us shall be governed by the Privacy Policy.
USER OBLIGATIONS AND FORMAL UNDERTAKINGS AS TO CONDUCT
You agree and acknowledge that you are a restricted user of this Application and you:
A. Agree to provide genuine credentials during the process whenever required on the Application.
You shall not use a fictitious identity to register. We are not liable if you have provided incorrect
information.
B. Agree to ensure the Name, Email address, Address, Mobile number and any such other
information that may be provided during account registration is valid at all times and shall keep
your information accurate and up-to-date.
C. Ensure your own vehicle’s compatibility with the charging station for the bookings made through
the Platform or charging on arrival at the charging station. The Application shall only act as an
aggregator between the Customer and the Host and shall not be liable for any malfunction to the
EV’s.
D. The Customer shall only use the Host Charing Station for the authorized EV’s charging only, and
not otherwise. In case, the Application finds that the Customer has used the Charging Station for
any unauthorized purposes, the Application can penalize the Customer and also initiate legal
proceedings against them, and the Customer shall be liable to pay for the legal cost incurred. The
Application also holds the sole and exclusive right to bar the Customer from using the Application
and suspend their account and/or subscription.
E. Agree that the application may on its sole discretion hold the superior and explicit right to
deactivate any Host’s charging station in case of identified malpractice by the Host. Such
deactivation may be made without stating any reason to the Host.
F. Agee that offers provided on the website will be limited in their value from time to time by the
Application so as to prevent any unreasonable competition among or malpractices by Hosts.
G. Agree to not make any payments to the Hosts. The Hosts are not involved in collecting payments
or any financial transaction related to EV charging at their hosted charging stations; such charges
will be collected by Application only. We will not be responsible for any losses resulting from such
financial transactions made directly with the Host.
H. Agree to use the power connections meant to be used exclusively for EV chargers for the said
purpose only. Any use by the host for any other purpose will be charged 5 times the actual price
plus any penalty levied by the DISCOM, and will lead to termination of the Franchise contract with
the host and host’s Application account black listing. The Customer also will also face strict penal
action for violation of the guidelines issued.
I. Agree not to use a cord extension set or a secondary supply lead in addition to cabled gun which
is connected permanently with the charging station or the gun/plug authorized by the vehicle
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manufacturer for the connection of the electric vehicle to the electric vehicle charging station.
J. Agree that the connection from the electric vehicle to the electric vehicle charging station will not
be longer than a total of 5 meters in any scenario.
K. Agrees that the User shall be entirely responsible for all activities that the User shall undertake
post making the booking with the Host and the user shall undertake sole responsibility towards
any activities including but not limited to vehicle accidents, smuggling, trafficking, any illegal or
prohibited activities. Further, the user shall waive all its rights to undertake any action against Us
towards any breach of personally identifiable information.
L. Agree that You are solely responsible for maintaining the confidentiality of your account password.
You agree to notify us immediately of any unauthorized use of your account. We reserve the right
to close your account at any time for any or no reason.
M. The User represents and warrants that the User shall undertake to exclude any liability and hold
the Us harmless for any legal action that may arise due to the User’s activities which may involve
any type of illegal activities in which the User undertakes to use the services of the Host under the
influence of drugs, alcohol, or for smuggling, trafficking, etc., which may or may not involve
prohibited substances and commodities or if there arises any legal action against the Us under
the provisions of the Indian penal code.
N. The User represents and warrants that We are not responsible for the operation of Host, nor the
content uploaded by them.
O. Authorize the Application to use, store or otherwise process certain personal information and all
published Content, responses, locations, User comments, reviews and ratings for personalization
of Services, marketing and promotional purposes and for optimisation of User-related options and
Services.
P. Understand and agree that, to the fullest extent permissible by law, the Application or any of their
affiliates or their respective officers, directors, employees, agents, licensors, representatives,
operational service providers, advertisers or suppliers shall not be liable for any loss or damage,
of any kind, direct or indirect, in connection with or arising from the use of the Application or this
terms of use, including, but not limited to, compensatory, consequential, incidental, indirect,
special or punitive damages.
Q. Are bound not to cut, copy, modify, recreate, reverse engineer, distribute, disseminate, post,
publish or create derivative works from, transfer, or sell any information or obtained from the
Application. Any such use/limited use of the Application will only be allowed with the prior express
written permission.
R. Agree that promotions and giveaways are governed by a different set of rules.
S. Agree that We are only responsible for the payments made directly either advance or post the
Service to Us and not for any other payment, including payments made to the Host in kind or cash.
T. Agree not to access (or attempt to access) the Application and/or the materials or Services by any
means other than through the interface provided by the Application. The use of deep-link, robot,
spider or other automatic devices, program, algorithm or methodology, or any similar or equivalent
manual process, to access, acquire, copy or monitor any portion of the Application or its content,
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or in any way reproduce or circumvent the navigational structure or presentation of the Application,
materials or any content, or to obtain or attempt to obtain any materials, documents or information
through any means not specifically made available through the Application will lead to suspension
or termination of your access to the Application. We disclaim any liabilities arising concerning such
offensive content on the Application.
U. Expressly agree and acknowledge that the Content generated by the Users and displayed on the
Application is not owned by Us and that We are in no way responsible for the content of the same.
You may, however, report any offensive or objectionable content, which We may then remove
from the Application, at our sole discretion.
You further undertake not to:
A. Engage in any activity that interferes with or disrupts access to the Application or the services
provided therein (or the servers and networks which are connected to the Application);
B. Impersonate any person or entity, or falsely state or otherwise misrepresent his/her affiliation with
a person or entity;
C. Probe, scan or test the vulnerability of the Application or any network connected to the Application,
nor breach the security or authentication measures on the Application or any network connected
to the Application. The User may not reverse look-up, trace or seek to trace any information
relating to any other User of, or visitor to, the Application, or any other viewer of the Application,
including any User account maintained on the Application not operated/managed by the User, or
exploit the Application or information made available or offered by or through the Application, in
any manner;
D. Disrupt or interfere with the security of, or otherwise cause harm to, the Application, systems
resources, accounts, passwords, servers, or networks connected to or accessible through the
Application or any affiliated or linked Applications.
E. Use the Application or any material or content therein for any purpose that is unlawful or prohibited
by these Terms of Use, or to solicit the performance of any illegal activity or other activity which
infringes the rights of this Application or any other third party (s);
F. Violate any code of conduct or guideline which may apply for or to any particular service offered
on the Application;
G. Violate any applicable laws, rules or regulations currently in force within or outside India;
H. Violate any portion of these Terms of Use or the Privacy Policy, including but not limited to any
applicable additional terms of the Application contained herein or elsewhere, whether made by
amendment, modification, or otherwise;
I. Commit any act that causes Us to lose (in whole or in part) the Services of its Internet
Establishment ("ISP") or in any manner disrupts the Services of any other supplier/service provider
of the Application;
J. You hereby expressly authorize Us to disclose any and all information relating to You in our
possession to law enforcement or other government officials, as We may in our sole discretion,
believe necessary or appropriate in connection with the investigation and/or resolution of possible
crimes, especially those involve personal injury and theft/infringement of intellectual property. You
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further understand that the Application might be directed to disclose any information (including the
identity of persons providing information or materials on the Application) as necessary to satisfy
any judicial Order, law, regulation or valid governmental request.
K. By indicating Your acceptance to use any services offered on the Application, You are obligated
to complete such transactions after making payment. You shall be prohibited from indicating your
acceptance to avail services where the transactions have remained incomplete.
L. You agree to use the services provided by Us, our affiliates, consultants and contracted
companies, for lawful purposes only.
M. You agree to provide authentic and true information. We reserve the right to confirm and validate
the information and other details provided by You at any point in time. If upon confirmation such
details are found to be false, not to be true (wholly or partly), We shall in our sole discretion reject
the registration and debar You from using the Application without prior intimation whatsoever.
N. You agree not to post any material on the Application that is defamatory, offensive, obscene,
indecent, abusive, or needlessly distressful or advertising any goods or services. More specifically,
You agree not to host, display, upload, update, publish, modify, transmit, or in any manner share
any information that:
i. belongs to another person and to which you have no right to;
ii. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, pedophilic,
libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable,
disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in
any manner whatever;
iii. is in any way harmful to minors;
iv. infringes any patent, trademark, copyright or other proprietary rights;
v. violates any law for the time being in force;
vi. deceives or misleads the addressee about the origin of such messages or communicates
any information which is grossly offensive or menacing;
vii. Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate
the legal rights of others;
viii. Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation
with a person or entity;
ix. Publish, post, disseminate, any grossly harmful information, harassing, blasphemous,
defamatory, obscene, pornographic, pedophilic, libelous, invasive of another's privacy,
hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money
laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully
threatening or unlawfully harassing including but not limited to "indecent representation of
women" within the meaning of the Indecent Representation of Women (Prohibition) Act,
1986;
x. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with
foreign states, or public order or causes incitement to the commission of any cognizable
offence or prevents investigation of any offence or is insulting any other nation.
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SUSPENSION OF USER ACCESS AND ACTIVITY
Notwithstanding other legal remedies that may be available, we may in our sole discretion, limit your
access and/or activity by immediately revoking your access credentials either temporarily or
indefinitely, or suspend/terminate your association with the Application, and/or refuse to the usage of
the Application, without being required to provide you with notice or cause:
a. If you are in breach of any of these Terms of Use or the Privacy Policy;
b. If you have provided wrong, inaccurate, incomplete or incorrect information;
c. If your actions may cause any harm, damage or loss to the other Users or Us, at our sole discretion.
INTELLECTUAL PROPERTY RIGHTS
Unless expressly agreed to in writing, nothing contained herein shall give you a right to use any of the
trade names, trademarks, service marks, logos, domain names, information, questions, answers,
solutions, reports and other distinctive brand features, save according to the provisions of these Terms
of Use that shall be available on the Application. All logos, trademarks, brand names, service marks,
domain names, including material, designs, and graphics created by and developed by either the
Application or such other third party and other distinctive brand features of the Application are the
property of the Application or the respective copyright or trademark owner. Furthermore, concerning
the Application, we shall be the exclusive owner of all the designs, graphics and the like, related to the
Application.
You shall not use any of the intellectual property displayed on the Application in any manner that is
likely to cause confusion among existing or prospective users of the Application, or that in any manner
disparages or discredits the Application, to be determined in the sole discretion.
You are aware all intellectual property, including but not limited to copyrights, relating to said services
resides with the owners, and that at no point does any such intellectual property stand transferred from
the aforementioned creators. You are aware that we merely provide the Application through which You
can communicate with other users and the Application does not own any of the intellectual property
relating to the independent content displayed on the Application, apart from created graphics and
specified content.
You are further aware that any reproduction or infringement of the intellectual property of the
aforementioned owners by You will result in legal action being initiated against You by the respective
owners of the intellectual property so reproduced/infringed upon. It is agreed to by You that the
contents of this section shall survive even after the termination or expiry of these Terms of Use and/or
Privacy Policy.
DISCLAIMER OF WARRANTIES AND LIABILITIES
a.You further agree and undertake that you are accessing the Application at your sole risk and that
you are using the best and prudent judgment before availing of any features on the Application or
accessing/using any information displayed thereon.
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b.You agree that any kind of information, resources, activities, recommendations obtained/availed
from the Application, written or oral, will not create any warranty and we disclaim all liabilities resulting
from these.
c.We do not guarantee the availability/quality of ancillary services (listed or not listed) offered at a
charging station listing on Our Application.
d.We do not guarantee that the features and content contained in the Application will be uninterrupted
or error-free, or that the Application or its server will be free of viruses or other harmful components,
and You hereby expressly accepts any associated risks involved with your use of the Application.
e.It is further agreed to by You that the contents of this section shall survive even after the termination
or expiry of the Terms of Use and/or Privacy Policy.
FORCE MAJEURE
We will not be liable for damages for any delay or failure to perform our obligations hereunder if such
delay or failure is due to cause beyond our control or without its fault or negligence, due to Force
Majeure events including but not limited to acts of war, acts of God, earthquake, riot, fire, festive
activities sabotage, labour shortage or dispute, internet interruption, technical failure, breakage of sea
cable, hacking, piracy, cheating, illegal or unauthorized activities.
DISPUTE RESOLUTION AND JURISDICTION
In the event of any dispute arising out of or in connection with this agreement, including any dispute
relating to the validity of this agreement, the parties shall, at first instance, attempt to resolve the dispute
by mediation administered by the Centre for Online Resolution of Disputes (“CORD”)
(www.resolveoncord.com) and conducted in accordance with the CORD Rules of Mediation, by a sole
mediator to be appointed by CORD.
In the event the parties are unable to resolve any such dispute through mediation within 45 days of the
initiation of the dispute, subject to a contrary agreement between the parties, the dispute shall be finally
resolved by arbitration administered by CORD and conducted in accordance with the Rules of
Arbitration of CORD, by a sole arbitrator to be appointed by CORD. The language of arbitration shall
be English. The seat of arbitration shall be Vadodara, Gujarat, India.
You expressly agree that the Terms of Use, Privacy Policy and any other agreements entered into
between the Parties are governed by the laws, rules, and regulations of India.
MISCELLANEOUS PROVISIONS
a. Entire Agreement: These Terms of Use, read with the Privacy Policy, form the complete and final
contract between us with respect to the subject matter hereof and supersedes all other
communications, representations, and agreements (whether oral, written or otherwise) relating
thereto.
b. Waiver: The failure at any time to require performance of any provision of these Terms of Use
shall in no manner affect our right at a later time to enforce the same. No waiver by us of any
breach of these Terms of Use, whether by conduct or otherwise, in any one or more instances,
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shall be deemed to be or construed as a further or continuing waiver of any such breach, or a
waiver of any other breach of these Terms of Use.
c. Severability: If any provision/clause of these Terms of Use is held to be invalid, illegal or
unenforceable by any court or authority of competent jurisdiction, the validity, legality, and
enforceability of the remaining provisions/clauses of these Terms of Use shall in no way be
affected or impaired thereby, and each such provision/clause of these Terms of Use shall be valid
and enforceable to the fullest extent permitted by law. In such case, these Terms of Use shall be
reformed to the minimum extent necessary to correct any invalidity, illegality or unenforceability,
while preserving to the maximum extent the original rights, intentions and commercial expectations
of the Parties hereto, as expressed herein.
d. Contact Us: If you have any questions about these Terms of Use, the practices of the Application,
or your experience, you can contact us by emailing at urm@chargever.in”.